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Product & Service Delivery Lead

Kraków

ABOUT THE TEAM

We’re excited to be launching a brand new IT & Security unit at Schibsted Tech Polska, following the split of Schibsted into two Nordic powerhouses – a major media house and a dynamic marketplace leader. Our mission is to establish a proactive, data-driven team that plays a strategic role in supporting the business while maintaining close and direct communication with our parent organizations. This new unit will be at the forefront of driving digital transformation, delivering high-quality, cost-effective services, and enhancing our operational efficiency. With a strong focus on product, service delivery and cybersecurity, we’re looking for skilled professionals to join us in shaping this dynamic and forward-thinking department.

 

ABOUT THE ROLE

Collaboration and Coordination: Collaborate with in-house process experts and third-party providers to ensure delivery aligns with established service levels and service line strategy.

Functional Expertise: Provide in-depth understanding of processes, tools, integration and migration of IT platforms for business operations.

Project Management: Develop comprehensive project plans, manage resource allocation and budgets for product and service delivery projects.

Quality Assurance: Implement and uphold quality assurance processes and standards to deliver high-quality products and services that meet customer requirements and expectations.

Performance Monitoring: Track key performance indicators (KPIs), metrics, and customer feedback to continuously improve product and service delivery.

 

ABOUT YOU:

Product Development Lifecycle: Deep understanding of the product development lifecycle from concept to launch, including experience in requirements gathering, design, development, testing, and deployment.

Technical Knowledge: Strong working knowledge of Infrastructure and Operations competencies, such as Networking, Information Security and IT Service Desk operations.

Delivery Experience: 5+ years of experience in product and service delivery management, with a proven track record of delivering complex projects successfully.

Business communication: Outstanding communication and interpersonal skills, along with fluency in English.

Multitasking and Prioritization: Demonstrated ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment.

Project Management Expertise: Proficiency in project management methodologies, including Agile (Scrum, Kanban), Waterfall, and hybrid approaches, with the ability to apply them effectively in product development and service delivery.

Procurement Support: Ability to assist in navigating the procurement process, ensuring that all requirements and commitments are met.

Educational Background: Bachelor’s degree in Business Administration, Engineering, Computer Science, or a related field (Master’s degree preferred).

 

We work in a hybrid way and would like to catch up with you at our vibrant and colourful office in Kraków 2-3 days per week. This allows for collaboration and meaningful connections with the team. If you’re not the working-from-home kind of person, you are of course welcome in our office every day!

Anna Gruca Contact person Anna Gruca anna.gruca@schibsted.com

Our recruitment process - fully online!

Recruiter phone call

We are curious to get to know you and thus will ask you a few questions about your experience, motivation and expectations, as well as tell you more about Schibsted and our projects.

Technical interview

Now let's meet and talk about your knowledge and skills - we'll start from discussing your background/experience and then move forward to more complex topics. Don't forget asking questions too!

Team fit interview

Have a chance to meet the Product or Engineering Manager you will be working with. During this step we'll focus mostly on soft topics - your work style, approach to software development and other.

Career path

Life at Schibsted