SMP CRM
We are looking for an experienced Tech Lead to grow our team, reporting to the Engineering Manager in Kraków.
This role owns the technical solution architecture for CRM, guiding the team through strategic technical decisions, and delivering innovative solutions that drive business value.
ABOUT THE PROJECT AND THE TEAM
- Microsoft Dynamics 365 Sales and Customer Insights – Journeys is the current CRM solution at Schibsted Marketplaces (SMP) in Norway, Sweden, Denmark and Finland
- CRM handles all B2B customer-related information and is a key cog in the Order to Cash process. CRM is one of the key tools supporting the sales process and customer communication management
- Customization and maintenance of the CRM system will be handled by the technical team located in Kraków.
- We are ramping up our application of Customer Insights – Journeys for Marketing and we currently support over 300 sellers in the Sales Hub, across four Nordic markets and marketplace verticals; Real Estate, Jobs, Mobility and Recommence
- We have an exciting digital sales agenda ahead of us, using CRM to create business value through innovation, efficiency gains and automations. Now that a restructuring of the business is complete, we are building a new technical team to support this.
ABOUT THE ROLE
- Alongside the Engineering Manager, make technical decisions that deliver scalable, robust, and innovative solutions that align with our business goals
- Lead the development and maintenance of software solutions
- Contributing at all required levels in Application Lifecycle Management
- Planning and scheduling work to deliver solutions on time
- Full ownership of the systems within the team
- Producing and executing unit test plans
- Preparing documentation
- Cooperating closely with the Engineering Manager, .NET Developers and CRM Product Owners
- We use C#, JavaScript, TypeScript, Azure, and Amazon Web Services.
- Collaborate to integrate applications, Power Apps, and other technologies, enhancing the CRM system’s functionality and overall capabilities.
- Work with data platforms to ensure effective data handling between systems
ABOUT YOU
You should have:
- Experience with Microsoft Dynamics 365
- At least 5 years of experience and knowledge about C# (.NET Framework, .NET Core), JavaScript, RESTful APIs
- DevOps experience, including deployments, monitoring, and testing experience with Databases
- Hands-on experience with continuous deployment and system integration
- Collaborative spirit and a passion for learning and experimenting with new technologies
- Tech skills fueled by a business-oriented, problem-solving mindset
- C1 English – working proficiency (both written and spoken)
IT WILL BE ADVANTAGE IF YOU HAVE
- Experience with Azure, and/or AWS
- Experience with PowerApps, Snowflake
- Microsoft Dynamics 365 Certifications such as; Power Platform Solution Architect Expert, Power Platform Developer, Azure Developer Associate
